Customer Support

A few years back I picked up a box of 2006 UD Special F/X Baseball when it was first released and the box ended up being short a couple of packs. I contacted UD customer support and sent in the information that they needed and a number of weeks later I received a package that contained 5 packs of 2006 Special F/X; surprisingly each pack contained a Special Endorsements autograph too. Nobody likes being shorted so Upper Deck ended up turning this in to a pretty good situation.

In May I picked up a box of 2009 UD Artifacts Baseball and unfortunately again the box ended up being a couple of packs short so once again I contacted Upper Deck customer support and sent in the information that they requested. Over the last few weeks I have been waiting patiently, hoping that there would be something cool waiting for me in my mailbox. Today I opened up my box to find an over-stuffed padded mailer from Carlsbad, California. Inside was a letter thanking me for being a customer and apologizing for any inconvenience along with 2007-08 Fleer Ultra Uniformity Patrice Bergeron jersey and a retail pack of 2006-07 Fleer Hockey.

This was a bit of a disappointment because I am not a hockey fan; I would have preferred something from a baseball series. I do have to say that I do appreciate that Upper Deck took the time to keep in touch with me and did at least attempt to make me whole in the end.

2007-08 Fleer Hot Prospects

I picked up a couple packs of 2007-08 Fleer Hot Prospects the other day in hopes of getting some Durant cards while he was still in a Sonics uniform. It is no secret that I am not a big fan of Clay Bennett, the captain of the OKC Thunder (nee Seattle SuperSonics) pirate ship.

I do not think I have opened a pack of Fleer Hot Prospects since Fleer was actually Fleer, but I am pretty happy with the card design. You have a close up of the player in action; the player is centered with the background hued in the team colors. The card has large borders along the top and bottom that contain the product name, player name, jersey number and position. The backs have a design using the team colors; near the top are the team logo and an additional photo of the player. There is a short blurb about the player and their last 5 years of stats along with their NBA totals.

Excellent choice for the poster boy of the product

I was kind of surprised to pull a Jordan card in a pretty current set, but I guess UD does what they can to get him in to a release.

Supreme Court and Notable Newcomers subsets

Overall I really liked the set because it does have an artistic flair to it, a good checklist and whenever you can pull a Michael Jordan you should be pretty happy.