As a seller on eBay I know how it helps to be perfectly honest and straight forward with the buyers just as being a buyer I expect the seller to be honest with me. If a mistake is made I do what I can to make it right and if necessary compensate the buyer for any inconvenience.
In February I purchased a Griffey 1994 Pinnacle Church’s Chicken Show Stopper oddball card from a seller in Louisiana. It was marked shipped on 2/24 and the delivery time was estimated for 7 days on March 4th. The 4th comes and goes and I am not too worried, I know that my mail carrier has serious issues with delivering letters within a reasonable time and I consider myself lucky if a week goes by and I either get a neighbors mail or someone else gets mine. I figured wait until this week before emailing the seller.
I send an email to the seller Monday (3/9) night asking if there had been a delay in mailing out the card, which he comes back saying it wasn’t delayed and that he will get me the tracking number. He gave me UPS tracking info so I check the tracking number provided and find out the card was not shipped until Friday 3/6.
I am not the kind of person that causes problems, I am not going to demand a refund or additional cards for free I just want to be told the truth. Had he told me he wasn’t going to mail the card for 10 days I would have been find but to come back 2 weeks later when I asked what is going on and acting like it was delayed by UPS when the tracking number shows otherwise is pretty crummy.